Article3037
Key challenges for enabling agile BPM with social software
Key challenges for enabling agile BPM with social software
Veröffentlicht: 2011 Februar
Journal: J. Softw. Maint. Evol.: Res. Pract.
Verlag: John Wiley & Sons
Nicht-referierte Veröffentlichung
Kurzfassung
Business Process Management is called agile when it is able to react quickly and adequately to internal and external events. Agile Business Process Management requires putting the life cycle of business processes on a new paradigm. It is advocated in this paper that social software allows us to satisfy the key requirements for enabling agile BPM by applying the four features of social software: weak ties, social production, egalitarianism and mutual service provision. Organizational and semantic integration
and responsiveness (of the business processes engineering, execution and management activities) have been identified as the main requirements for implementing an agile BPM life cycle. Social software may be used in the BPM life cycle in several manners and using numerous approaches. This paper presents
seven among them and then analyzes the ‘support’ effects between those approaches and the underlying
social software features, and the three requirements for Agile BPM.
DOI Link: 10.1002/smr.523
Web Science und Wissensmanagement