Inproceedings3005: Unterschied zwischen den Versionen
Fde (Diskussion | Beiträge) |
Fde (Diskussion | Beiträge) |
||
| Zeile 16: | Zeile 16: | ||
|Year=2009 | |Year=2009 | ||
|Month=September | |Month=September | ||
| − | |||
|Booktitle=2nd International Workshop on Business Process Management and Social Software (BPMS2 '09) | |Booktitle=2nd International Workshop on Business Process Management and Social Software (BPMS2 '09) | ||
|Publisher=Springer | |Publisher=Springer | ||
| + | |Address=Ulm, Germany | ||
}} | }} | ||
{{Publikation Details | {{Publikation Details | ||
| + | |Abstract=Enterprises are substituting their own IT-Systems by services provided by external providers. This provisioning of services may be done in an industrialized way, separating the service provider from the consumer. However, using industrialized services diminishes the capability to differentiate from competitors. To counter this, collaborative service processes based on the co-creation of value between service providers and prosumers are of huge importance. The approach presented shows how the co-creation of value in IT-service processes can profit from social software, using the example of the Semantic MediaWiki. | ||
|Forschungsgruppe=Wissensmanagement | |Forschungsgruppe=Wissensmanagement | ||
}} | }} | ||
Version vom 8. Februar 2010, 15:13 Uhr
Co-Creation of Value in IT Service Processes using Semantic MediaWiki
Co-Creation of Value in IT Service Processes using Semantic MediaWiki
Published: 2009
September
Buchtitel: 2nd International Workshop on Business Process Management and Social Software (BPMS2 '09)
Verlag: Springer
Erscheinungsort: Ulm, Germany
Referierte Veröffentlichung
BibTeX
Kurzfassung
Enterprises are substituting their own IT-Systems by services provided by external providers. This provisioning of services may be done in an industrialized way, separating the service provider from the consumer. However, using industrialized services diminishes the capability to differentiate from competitors. To counter this, collaborative service processes based on the co-creation of value between service providers and prosumers are of huge importance. The approach presented shows how the co-creation of value in IT-service processes can profit from social software, using the example of the Semantic MediaWiki.
Semantische Technologien, Semantische Annotation, Geschäftsprozessmanagement