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Cost-Benefit Analysis for the Design of Personal Knowledge Management Systems
Cost-Benefit Analysis for the Design of Personal Knowledge Management Systems
Published: 2008
Juni
Buchtitel: Proc. of 10th International Conference on Enterprise Information Systems
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Kurzfassung
Knowledge Management (KM) tools have become an established part of Enterprise Information Systems in
the recent years. While traditional KM initiatives typically address knowledge exchange within project teams,
communities of practice, within a whole enterprise, or even within the extended enterprise (customer knowledge
management, KM in the supply chain, . . . ), the relatively new area of Personal Knowledge Management
(PKM) investigates how knowledge workers can enhance their productivity by better encoding, accessing, and
reusing their personal knowledge. In this paper, we present a cost-benefit analysis of PKM - where benefit
comes from efficiently finding task-specific, useful knowledge items, and costs come from search efforts as
well as externalisation and (re-)structuring efforts for the personal knowledge base.
VG Wort-Seiten: 11
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Wissensmanagementsysteme, Informationssysteme, Informationswirtschaft, Entwicklung von Wissensmanagementsystemen, Kosten-Nutzen-Analyse, Mensch-Maschine-Systeme, Betriebswirtschaftslehre, Betriebliche Informationssysteme, Ontologiebasierte Wissensmanagementsysteme